Contact information
At Malena London, we are committed to providing exceptional customer support and a seamless shopping experience.
If you have any questions regarding an order, delivery, returns, products or general enquiries, our customer support team will be happy to assist you.
Business Information
Brand: Malena London
Operated by:
EVERMONT BRANDS LLC
Business Address:
9380 SW 72ND ST
SUITE B 214
MIAMI, FL 33173
UNITED STATES
Customer Support
Email:
contact@malenalondon.com
For the fastest assistance, please include your order number when contacting us regarding an existing purchase.
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (Central European Time – CET)
Customer support is available during standard European business hours to assist customers across our service regions.
Saturday & Sunday: Closed
Response Time
We aim to respond to all enquiries within 24 business hours.
Response times may occasionally be extended during peak seasons, holidays or promotional periods.
Support Topics
Our customer support team can assist with:
- Order status and tracking;
- Shipping and delivery enquiries;
- Returns and refunds;
- Product information;
- Payment enquiries;
- General customer support.
Additional Information
For information regarding shipping, returns, refunds, privacy practices and website terms, please refer to the relevant policies available on our website.
Last Updated: 3 June 2026